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  • As a current Astro customer, what happens to my existing contracts upon moving to these new packs?
    Sebagai pelanggan Astro sedia ada, apakah yang akan berlaku kepada kontrak sedia ada apabila saya berpindah ke pek baharu ini?
All-new Astro Packs

As a current Astro customer, what happens to my existing contracts upon moving to these new packs?

As a current Astro customer, what happens to my existing contracts upon moving to these new packs?

Sebagai pelanggan Astro sedia ada, apakah yang akan berlaku kepada kontrak sedia ada apabila saya berpindah ke pek baharu ini?

Your existing contracts and corresponding rewards including but not limited to discounts/rebates will be removed with no penalty applied and replaced with the new contracts associated with the new packs. Exception applies to Disney+ Hotstar (3-Month Pack) and Multiroom campaigns in which remaining contract durations will be brought over if the subscription is continued or penalty will be applied upon discontinuation of said subscriptions.

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Kontrak sedia ada anda dan ganjaran sepadan termasuk tetapi tidak terhad kepada diskaun/rebat akan dialih keluar tanpa dikenakan penalti dan akan digantikan dengan kontrak baharu yang dikaitkan dengan pek baharu. Pengecualian dikenakan pada langganan Disney+ Hotstar(Pek 3 Bulan) dan Multiroom di mana baki tempoh kontrak boleh digunakan jika langganan diteruskan atau penalti akan dikenakan selepas pemberhentian langganan tersebut.

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What is "Kids Friendly Profile"?

Must I get an Ultra/Ulti Box to subscribe to these new packs?

Perlukah saya dapatkan Ultra/Ulti Box untuk melanggan pek-pek baharu ini?

Do I need internet connection to watch Astro via Ultra / Ulti Box?

Adakah saya memerlukan sambungan Internet untuk menonton Astro melalui Ultra / Ulti Box?

Will my contract be automatically renewed upon expiry?

Adakah kontrak saya akan diperbaharui secara automatik apabila komitmen sediada telah tamat tempoh?

How are cancellation fee calculated?

Bagaimana caj pembatalan dikira?

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