We are sorry you are thinking of leaving us.
If you wish to cancel your Astro subscription, kindly do take note of the information below if your account is still within contract period,
- Termination Request must be completed by the account holder.
- You need to settle the outstanding balance and penalty (if any).
- All Termination Request require a 30-day notice period.
Need assistance?
Get in touch with an Astro Representative at +603 9543 3838 and click on option “4” when you hear ‘Account Disconnection’ over the call
Our busiest call periods:
Note: Estimated waiting time could be longer, subjected to the call volume.
