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  • I am an existing Astro IPTV customer, how should I connect my Plug & Play Box to the internet?
    Saya pelanggan sedia ada Astro IPTV, Bagaimana cara untuk sambungkan Plug & Play Box saya ke Internet?
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I am an existing Astro IPTV customer, how should I connect my Plug & Play Box to the internet?

I am an existing Astro IPTV customer, how should I connect my Plug & Play Box to the internet?

Saya pelanggan sedia ada Astro IPTV, Bagaimana cara untuk sambungkan Plug & Play Box saya ke Internet?

Please refer below to set up your Ultra/Ulti Plug & Play Box.

To connect via LAN cable: 

  1. Switch off your old Astro box.
  2. To connect your Plug& Play Box via LAN cable:
    a) Remove the LAN cable from your old Astro box and connect the LAN cable to your new Plug & Play Box.
    i) For Maxis IPTV customers, keep the other end of the LAN cable connected to your router.
    ii) For TIME IPTV customers, go to the other end of the same LAN cable, plug it out from your modem, and into any LAN port on your router. Ensure that you’re not plugging your LAN cable back into the same box.
    ‍

Note: If you have a two-in-one modem & router, you can skip Step ii).  

To connect via Wi-Fi:

Remove your LAN cable from your old Astro box, and do not plug it into your new Plug & Play Box.

Sila rujuk di bawah untuk menyediakan Ultra Plug & Play Box anda;

Untuk sambung melalui kabel LAN;

1. Matikan Astro Box lama anda.

2. Untuk sambung Ultra Plug & Play Box anda melalui kabel LAN:

a. Cabut kabel LAN daripada Astro Box lama anda dan sambungkan kabel LAN kepada Ultra Plug & Play Box baharu anda.

i. Untuk pelanggan Maxis IPTV, pastikan hujung kabel LAN satu lagi disambungkan ke router anda.

ii. Untuk pelanggan IPTV TIME, cabut hujung kabel LAN yang sama daripada modem anda, sambungkannya ke mana-mana port LAN pada router anda. Pastikan bahawa anda tidak memasang semula kabel LAN anda ke dalam kotak yang sama.

‍

Nota: Jika anda mempunyai modem dua dalam satu; router, anda boleh melangkau langkah ii).

‍Untuk menyambung melalui Wi-fi;

Cabut kabel LAN anda daripada Astro Box lama anda, dan jangan pasangkannya di Ultra Plug & Play Box baharu anda.

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What can I do with my unused Ultra Box if I have left Astro ?

What can I do with my unused Ulti Box if I have left Astro ?

How do I receive the Plug & Play Box and Astro SIM card?

Bagaimana cara untuk menerima kad SIM Plug & Play Box dan Astro?

Do I have to pay an installation fee for the Plug & Play Box?

Ada caj pemasangan untuk Plug & Play Box?

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