If you did not receive the recovery email or verification code, please ensure that:
• You have used the correct email address or mobile number which were used to register for your Astro ID.
• Check your junk mailbox or spam folder.
If you’re unsure of the email address or phone number used to register for your Astro ID, you may submit an enquiry via our feedback form here. Choose the feedback type as “Technical Issues” and choose “I have an enquiry/issue with Apps”. Next, choose “My Astro App” as the Type of Apps, then include the description accordingly.
We will get in touch with you within 48 hours to solve your enquiries.