My negligence has caused a fault in the device(s), is there any penalty fee imposed?

Kecuaian saya telah menyebabkan kerosakan peranti, adakah terdapat penalti?

Yes, if a device is faulty due to customer’s negligence, it is subject to a penalty fee for each device:

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Ya, jika peranti rosak disebabkan kecuaian pelanggan, mereka akan dikenakan caj penalti untuk setiap peranti:

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