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  • What will happen if I downgrade my packs or terminate Astro services before the end of my contract term?
    Apakah yang akan berlaku sekiranya saya turun taraf pek saya atau hentikan perkhidmatan Astro sebelum terma kontrak saya tamat?
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What will happen if I downgrade my packs or terminate Astro services before the end of my contract term?

What will happen if I downgrade my packs or terminate Astro services before the end of my contract term?

Apakah yang akan berlaku sekiranya saya turun taraf pek saya atau hentikan perkhidmatan Astro sebelum terma kontrak saya tamat?

If you choose to downgrade your packs or terminate Astro services before the end of your contract term, you will have to pay a cancellation fee. This cancellation fee is calculated based on your subscribed package, contract period and box type. If you cancel your service(s)/change your packages upon completion of your contract term, you won’t have to pay any cancellation fee.

Jika anda memilih untuk menurunkan taraf pek anda atau menamatkan perkhidmatan Astro sebelum berakhirnya terma kontrak anda, anda perlu membayar yuran pembatalan. Yuran pembatalan ini dikira berdasarkan pakej langganan anda, tempoh kontrak dan jenis dekoder. Jika anda membatalkan perkhidmatan anda/mengubah pakej anda apabila selesai terma kontrak anda, anda tidak perlu membayar apa-apa yuran pembatalan.

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Artikel Berkenaan

What is "Kids Friendly Profile"?

Must I get an Ultra/Ulti Box to subscribe to these new packs?

Perlukah saya dapatkan Ultra/Ulti Box untuk melanggan pek-pek baharu ini?

Do I need internet connection to watch Astro via Ultra / Ulti Box?

Adakah saya memerlukan sambungan Internet untuk menonton Astro melalui Ultra / Ulti Box?

Will my contract be automatically renewed upon expiry?

Adakah kontrak saya akan diperbaharui secara automatik apabila komitmen sediada telah tamat tempoh?

How are cancellation fee calculated?

Bagaimana caj pembatalan dikira?

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