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Changes to your Astro Contract (TV)
Perubahan pada Kontrak Astro (TV) anda

Changes to your Astro Contract (TV)

Perubahan pada Kontrak Astro (TV) anda

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What will happen if I downgrade my packs or terminate Astro services before the end of my contract term?

What will happen if I downgrade my packs or terminate Astro services before the end of my contract term?

Apakah yang akan berlaku sekiranya saya turun taraf pek saya atau hentikan perkhidmatan Astro sebelum terma kontrak saya tamat?

Will my contract be automatically renewed upon expiry?

Will my contract be automatically renewed upon expiry?

Adakah kontrak saya akan diperbaharui secara automatik apabila komitmen sediada telah tamat tempoh?

What is the contract period for subscribing to the new packs?

What is the contract period for subscribing to the new packs?

Apakah tempoh kontrak/komitmen untuk melanggan pek-pek baharu?

How much cancellation fee will I be charged if I downgrade my packs or terminate Astro services before the end of my contract term?

How much cancellation fee will I be charged if I downgrade my packs or terminate Astro services before the end of my contract term?

Berapa caj pembatalan yang akan dikenakan, sekiranya saya turun taraf pek sediada atau hentikan perkhidmatan Astro sebelum tamat terma kontrak saya?

How are cancellation fee calculated?

How are cancellation fee calculated?

Bagaimana caj pembatalan dikira?

How do I check my contract information?

How do I check my contract information?

Bagaimana cara untuk menyemak maklumat kontrak saya?

Can I switch from one contract to another for the new packs? Will I be charged a switching fee?

Can I switch from one contract to another for the new packs? Will I be charged a switching fee?

Adakah saya dibenarkan menukar daripada satu kontrak kepada kontrak lain untuk pek baharu? Ada sebarang caj penukaran dikenakan?

What if I would like to change my 24-months commitment period to 12-months? Is there a penalty? How will the commitment period be calculated?

What if I would like to change my 24-months commitment period to 12-months? Is there a penalty? How will the commitment period be calculated?

Bagaimana kalau saya mahu menukar tempoh komitmen 24 bulan saya kepada 12 bulan? Ada penalti? Bagaimana tempoh komitmen akan dikira?

What if I would like to change my 12-months commitment period to 24-months? Will it be prorated? How will the commitment period be calculated?

What if I would like to change my 12-months commitment period to 24-months? Will it be prorated? How will the commitment period be calculated?

Sekiranya saya ingin menukarkan tempoh komitmen 12 bulan kepada 24 bulan? Adakah bayaran akan diselaraskan? Bagaimana tempoh komitmen akan dikira?