Reconnection Fees

Reconnection Fees

Bayaran Penyambungan

What is a reconnection fee?

Apakah itu bayaran penyambungan?

How much is the reconnection fee?

Berapakah bayaran penyambungan?

If my service has been suspended/disconnected more than 3 times, will I always be charged a RM42.40 (inclusive of SST) reconnection fee in the future?

Jika perkhidmatan saya digantung/diputuskan lebih daripada 3 kali, adakah saya akan sentiasa dikenakan bayaran penyambungan sebanyak RM42.40 (termasuk SST) pada masa depan?

How can I avoid the reconnection fee?

Bagaimanakah saya boleh mengelakkan bayaran penyambungan ini?

How long will it take for my Astro Service to reconnect after I pay my outstanding balance?

Berapa lama masa yang diambil untuk menyambung semula perkhidmatan Astro setelah saya membayar baki terhutang saya?

Why was I charged a reconnection fee of RM42.40 (inclusive of SST) on my bill after I have already paid my outstanding balance?

Mengapakah saya dikenakan bayaran penyambungan pada bil saya setelah saya telah membayar baki tertunggak saya?